Effective Date: September 2024.
Easy Cleaning Solutions (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
- Who We Are
Easy Cleaning Solutions Ltd is part of the Easy brand family.
As a manufacturer of household chemicals, we also produce private label household chemicals for well-known supermarkets. We are committed to innovation and quality. We pride ourselves on dedication to customer satisfaction and fostering a dynamic and inclusive workplace. We are committed to safeguarding the privacy of our clients, employees, and partners.
- Information We Collect
We may collect and process the following personal data:
– Identity Data: Name, title, and job role.
– Contact Data: Address, phone number, and email address.
– Financial Data: Transaction information.
– Technical Data: IP address, browser type, and website usage data (when you visit our website).
– Service Data: Details about your client account you have requested, including any specific preferences or requirements.
-Biometric data: We only collect this data for processing your time and attendance at work.
- How We Collect Your Data
We collect data in the following ways:
– When you contact us as a client.
– When you visit our website or communicate with us via email, phone, or social media.
– When you become an employee of Easy Cleaning Solutions or during the course of your employment.
- How We Use Your Data
We may use your personal data for the following purposes:
– To provide information during the course of business you have requested.
– To communicate with you regarding your products, personal information, appointments, and service updates.
– To process payments and manage financial transactions.
– To improve our services based on your feedback and preferences.
– To send you marketing communications if you have opted in to receive them.
– To communicate with you as an employee.
- Legal Basis for Processing
We rely on the following legal grounds for processing personal data:
– Contractual necessity: Processing is required to fulfil the services we provide to you as a client. Or as an employee/contractor of Easy Cleaning Solutions.
– Consent: Where you have given explicit consent for marketing communications.
– Legitimate interests: For internal business management, during the course of your employment, service improvements, and customer communication.
- Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with:
– Payment processing providers to facilitate transactions.
– Credit reference agencies
– Third-party service providers who assist in delivering our services (e.g., subcontractors, IT support).
– Law enforcement or regulatory authorities when required by law. For example, HRMC or HSE.
- Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Once it is no longer needed, your data will be securely deleted or anonymised.
- Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
– Right to Access: Request a copy of the data we hold about you.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your data where it is no longer necessary for us to retain it.
– Right to Restrict Processing: Request limited processing of your data under specific conditions.
– Right to Object: Object to processing based on legitimate interests.
– Right to Data Portability: Request a transfer of your data to another service provider.
To exercise any of these rights, please contact us using the information provided in Section 11.
- How We Protect Your Data
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These measures include data encryption, secure storage, and restricted access to sensitive information.
Data and information gathered where CCTV is in operation, such as throughout the Easy Cleaning Solutions premises and sites where Easy Cleaning Solutions operates. The data and information from this equipment is monitored and gathered by the Company in the interests of safety and security. This may also include information about your activities to ensure you carry out your duties efficiently and safely, or for training purposes.
- Cookies
Our website uses cookies to improve your browsing experience and analyse traffic. You can control the use of cookies through your browser settings.
- Contact Us
If you have any questions or concerns about this privacy notice or how we handle your personal data, please contact us at:
Easy Cleaning Solutions
Brunel Way
Thetford,
Suffolk
IP24 1HF
Alternatively, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk